Divisional Manager , Sr. Divisional Manager,

Divisional Manager , Sr. Divisional Manager,

Full Time
Dharwad, Hubli, Mangalore, Mysore
Posted 3 years ago

ROLES AND RESPONSIBILITIES

In Sales / Marketing

  • Prepare sales strategy plans for the area.
  • Communicate and monitor achievement of monthly sales budgets and targets to DDSM/Head CRC/SR. TL
  • Should be able to design security system at customers place, generate BOQ, evaluate different options and suggest the right model.
  • Should be able to learn the various security products offered by the company. Should be able to train on the products.
  • Devise architects list and personally meet up with min 10 architects every month.
  • Continuously benchmark the Best Practices and align with CRCs sales plans.
  • Consolidate competitor activity and send feedback to Regional Head and Corporate Head Office on a regular basis.
  • Visit up-country CRCs and local CRCs at least once a month to review performance in all aspects.
  • Draw up detailed marketing plans/activities like exhibition participation plans and budget spends, new product model launches.
  • Establish personal contact with Bulk/key customers and monitor handling of major accounts.
  • Ensure sales cycle closing is adhered.

 

 

IN HR & TRAINING

 

  • Identify, develop and chart career growth path of potential Leaders
  • Review the performance appraisal of every Head CRC and above in the division once in 6 months through performance counseling.
  • Continuously analyze resignation reasons of leaders and sales persons.
  • Ensure salesman training programs are conducted at all CRCs.
  • Meet all sales persons with less than 6 months service on a one-to-one basis and obtain feedback on effectiveness of training programs.
  • Conceptualize, develop and conduct new training programs during visits.
  • Consistently provide inputs for candidates in EFL-NMIMS Diploma program and the self-learning program.

IN SERVICE

 

  • Draw up free service plans in consultation with area service heads
  • Ensure Accurate updating of customer data base at CRCs.
  • Conduct monthly service reviews with service personnel to review performance and enhance efficiency of the service network.
  • Conduct annual customer meets in major cities.
  • Review all customer contact activities to ensure customer satisfaction.

IN ACCOUNTS

 

  • Exercise control over CDA/Order Forms/Unit Outstanding
  • Ensure audit is carried out at CRCs and corrective action is taken for all audit queries.
  • Analyze cost control actions at all CRCs to keep expenses within budget limits.
  • Conduct Accounts Personnel meets once in 6 months to enhance the efficiency of the accounts department.

GENERAL ACCOUUNTABILITY:

 

  • Ensure preparation and dispatch of all departmental statistics and reports to management.
  • Ensure implementation of “Code of Conduct” and all other company practices.
  • Identify community development activities in the area.
  • Review weekly and monthly reports from Head CRC /Sr. TL and send feedback.
  • Imbibe quality values in the work process.

 

CONTEXT

 

SUPERVISION:

 

Functionally: Sales Staff, Assistant

Administratively: Accounts, CRM, Service, and Logistics

GEOGRAPHICAL SPHERE OF INFLUENCE: 20-90 champs.

KEY INTERACTIONS:

INTERNAL: Sales, IT, Marketing, HO, Service.

EXTERNAL: Partners, Customers

KEY QUANTIFIABLE ASPECTS:

 

  • Business growth targets
  • Other KPIs like customer satisfaction.
  • Service Revenue.
  • Training & Development

QUALIFICATION GUIDELINES: (Minimum and preferred educational requirement, work experience, special skills, knowledge and any other requirements needed for the satisfactory performance of the job).

EDUCATION: Min. Graduate/Post Graduate; Diploma in Engineering.

EXPERIENCE: (Nature of Experience):

10-16 years (Preferably from the industry)

SPECIAL KNOWLEDGE: Experience in Security System products/industry or relevant industry; area/geography.

SPECIAL SKILLS (TECHNICAL) : MS Office, Word, Excel, Power Point.

SPECIAL SKILLS (MANAGERIAL/BEHAVIORAL):  Leadership, Analytical, Coaching, Relationship Building, Time Management.

KEY AUTHORITIES:

  • Setting targets
  • Spending with budget-take decision in incentive/reward scheme.

TRAVEL: (Number of occasions and locations to be traveled to during the course of the job).

Depending upon location minimum 10-12 Days

Job Features

Job CategoryConsumer Durable
Weekends6 days a Week
Working Hours10:00 AM to 7:00 PM

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