Sales Training

We have expertise in providing Sales Training to the candidates. Through our Sales Training participants can excel in:

• Helping the potential consumers get what they want
• Using goal-setting techniques to accomplish goals and objectives
• Promptly recognizing the disparity between the different products and services, and understanding the benefits of the same
• Identifying the key task of customer service and telephone sales
• Developing their communication, listening and problem solving skills

Content

• What is soft selling all about?
• Behind every sale is a person and the attitude and the skills.
• Find out what the customer wants
• Figure out how to help them get it
• People buy trust and service
• That first seven seconds

Setting Achievable Goals

• The value of setting goals
• The characteristics of SMART goals
• Developing a strategy to reach your goals
• Celebrating success & thinking like a winner

Know Your Products And Services

• What are your products and services?
• Know the FAB you can offer
• What are their outstanding features or USPs?
• How do these benefit customers?

Telephone Techniques

• The verbal handshake
• Using your voice effectively
• Telephone manners
• Using your telephone as a sales tool
• Building relationships by phone

Objection Handling

• They are an indicator of a sale
• Handling the price Objection
• Add value to you product
• Close and Ask for the sale
• Personal Action Plan