We have expertise in providing Sales Training to the candidates. Through our Sales Training participants can excel in:
- Helping the potential consumers get what they want
- Using goal-setting techniques to accomplish goals and objectives
- Promptly recognizing the disparity between the different products and services, and understanding the benefits of the same
- Identifying the key task of customer service and telephone sales
- Developing their communication, listening and problem solving skills
- What is soft selling all about?
- Behind every sale is a person and the attitude and the skills.
- Find out what the customer wants
- Figure out how to help them get it
- People buy trust and service
- That first seven seconds
Setting Achievable Goals
- The value of setting goals
- The characteristics of SMART goals
- Developing a strategy to reach your goals
- Celebrating success & thinking like a winner
Know Your Products And Services
- What are your products and services?
- Know the FAB you can offer
- What are their outstanding features or USPs?
- How do these benefit customers?
- The verbal handshake
- Using your voice effectively
- Telephone manners
- Using your telephone as a sales tool
- Building relationships by phone
- They are an indicator of a sale
- Handling the price Objection
- Add value to you product
- Close and Ask for the sale
- Personal Action Plan